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KPI Checklists, by Bernie Smith
Download Ebook KPI Checklists, by Bernie Smith
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Kpi Checklists is for people who have the task of creating new Kpis for their organisation, have been asked to improve or enhance existing Kpis or need help implementing a measurement system. Using brief explanations and practical checklists, this book will help you deliver meaningful measures that work, create reports that support decision-making and deploy the tools you need to engage the rest of your organisation.
- Sales Rank: #420413 in Books
- Published on: 2013-11-09
- Released on: 2013-11-09
- Original language: English
- Number of items: 1
- Dimensions: 8.26" h x .44" w x 5.83" l, .57 pounds
- Binding: Paperback
- 192 pages
Most helpful customer reviews
3 of 3 people found the following review helpful.
KPI Checklists should be one of the first 3 additions to any KPI Analyst's book shelf
By Ben Lamorte
Very useful information just in the knick of time.
When I first began helping organizations identify KPIs, this book was a great asset. Packed with very practical tips and templates, KPI Checklists should be one of the first 3 additions to any KPI Analyst's book shelf!
For example, Bernie's simple diagrams (e.g. the KPI shortlisting matrix that plots importance vs availability) helped me coach business leaders and made the process of prioritizing KPIs easy to visualize. And, classifying KPIs into the important but not available quadrant as "aspirational" led quite nicely to my work with Objectives and Key Results (OKRs).
For example, some of our aspirational metrics led us to create the key result: "obtain a baseline of the aspirational metric by the end of Q4" so we could agree to make progress with certain KPIs that could not easily be currently tracked.
Bernie's approach can quickly be customized to meet your situation. For example, the KPI Definition checklist included 13 or so fields such as KPI Name, Frequency of update, Measurement intent, Person responsible for target setting, Units of measure, etc...
I ended up using almost all these fields plus adding a few custom fields such as "Business Unit" that were required for my client. My clients have found the KPI definition worksheet particularly useful both (1) when defning the initial set of KPIs and (2) as a tool that they required managers populate when requesting a new KPI be included in the company's performance dashboard.
The discipline that this KPI definition template brought going forward within the organization reduced the quantity of KPI requests while increasing the quality of these requests. The thoughtful templates and approaches outlined in the book can help create a metrics-drivein culture in an organization.
Bernie includes short links that let the reader access electronic versions for most templates included in the book. Access to these templates make the book quite practical for anyone working with KPIs.
1 of 1 people found the following review helpful.
A Must Read For Anyone Starting an Improvement Program
By James B.
The author picked a brilliant format for this book using checklists. Not a single word of waste, just jam packed with exactly what you need to do, how and when you should do it in order to launch or a improve a system of continual improvement in your business. He starts the book with a wide funnel of WHY use a checklist, WHAT do you want to improve, HOW are you going to change, etc. Next he moves on to how to conduct a workshop to determine KPI's, who to invite, what to do, and even gives you the templates and why you should use them. No stone is left unturned as he moves on to what roadblocks typically come up along with possible solutions. I especially appreciated the attention to detail regarding data gathering steps and the typical issues of getting data for your KPI's (and how to solve them). He even goes into a checklist of how to construct the KPI dashboard itself. This book has spoiled me in that I will now expect other "how to" books to be as easy to follow and condensed as this one. Job well done.
1 of 1 people found the following review helpful.
Great Book on KPIs
By Marcus Jennings
I loved this book. Very clear, simple and easy way to fully implement a KPI system. The book applied lean principles and didn't leave out the need to assess, improve and manage the data that comprises the KPIs. Simply outstanding!
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